Shipping Policy

Shipping Policy for iGotSpecs

Thank you for choosing our authentic luxury discount eyewear brand for your eyewear needs. We aim to provide you with high-quality products at affordable prices. To ensure a smooth and transparent shipping experience, we have outlined our shipping policy below:

  1. Order Processing:

    • Upon receiving your order, our team will process it within 1-2 business days, excluding weekends and holidays.
    • Please note that orders placed after our daily cut-off time will be processed on the next business day.

  2. Shipping Methods:

    • We partner with reliable shipping carriers to deliver your eyewear safely and efficiently.
    • The available shipping methods will be displayed during the checkout process. You can choose the most suitable option based on your location and delivery timeframe.
    • Standard shipping typically takes 5-7 business days for domestic orders, while international orders may take longer depending on the destination.

  3. Shipping Costs:

    • We strive to keep our shipping costs as low as possible while ensuring reliable delivery.
    • The shipping cost will be calculated based on the weight, dimensions, and destination of your order. The exact shipping fee will be displayed during the checkout process.
    • We may offer free shipping promotions from time to time, which will be clearly communicated on our website and promotional materials.

  4. Tracking Information:

    • Once your order has been shipped, we will provide you with a tracking number via email.
    • You can use this tracking number to monitor the progress of your shipment online.
    • Please allow 24-48 hours for the tracking information to be updated after receiving the tracking number.

  5. Order Modifications and Cancellations:

    • If you need to modify or cancel your order, please contact our customer service team as soon as possible.
    • Once an order has been processed and shipped, we are unable to make any changes or cancellations.

  6. Delivery Issues:

    • In the rare event that your package is lost, damaged, or undelivered, please reach out to our customer service team.
    • We will work closely with the shipping carrier to resolve any delivery issues and ensure your satisfaction.

Please note that the shipping policy outlined above may be subject to change, and any updates will be communicated on our website. If you have any further questions or need assistance, please don't hesitate to contact our customer service team.

Thank you for choosing iGotSpecs. We appreciate your business!